Most crisis, even if led by highly educated, intelligent and experienced leaders is mismanaged, sometimes at great variable cost.
Effective Crisis Response is an approach is that is protective and corrective without the failings of normal marketplace efforts.
This approach prevents or greatly reduces many costs historically sustained and suffered.
When the conflict is regarding the organization.
Consults for conflicts that are challenging or negatively impacting an individual.
Coaching professionals and leaders on organizational, relationship conflicts.
Coaching for one person on a conflict challenge, whether professional or personal in nature.
Using an Ombuds you will become aware or more critical conflicts and disputes that you can protect your organization/ or company from by learning from employees who feel safe (due to confidentiality and speaking to someone they know they can trust) vital, critical information that you would otherwise not hear.
The Ombuds wil help solve more problems than management, HR, legal or compliance will and you will greatly benefit from increased effectiveness and efficiency.
Would you like assistance in helping an employee develop or improve skills in how they interact with you or other colleagues or team members?
Skills can be taught and help change thoughts, better manage feelings, improve attitudes, decision making and action choices.
Skills such as stress management, anger control, assertiveness (in place of timidity, aggression or passive aggressiveness) and ethical, healthy leadership can be taught and learned.
When a conflict between two or more parties most benefits from the inclusion of a professional, balanced, third party leader of the problems solving process (I facilitate the dialogue, listening, information sharing and notekeeping while you retain all decision-making choices).
Facilitated negotiation, early or later in a conflict is usually effective remedy. It is also sometimes called mediation.
Discuss challenges in a one-on-one conversation or small group (up to 6 people). I am flexible on whether you prefer this to be a conference call, at your business, at a business breakfast, lunch or dinner or other location.
The talk can detail concerns, objectives, effective strategies, implementation, cost/benefits, risks and risk tolerance.
Content for your organization can be in different forms such as the written word (memos, newsletters, chat sessions, a company Q&A), audio or video.